Privacy and Security

77jya Privacy Policy

Your personal information is very important to us. This policy provides a full description of how 77jya collects, uses, and keeps your information secure.

Last Updated: January 2026 — This privacy policy applies to all services on the 77jya platform.

This privacy policy ("Policy") applies to the 77jya platform and all of its associated services. By using our website, you are agreeing to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

Information We Collect

77jya collects various types of information from users in order to provide its services. Below is a detailed description of what information we collect and under what circumstances.

1.1 Registration and Account Information

When you create an account on 77jya, we collect the following information:

  • Full name (in Bengali or English)
  • Email address
  • Mobile number
  • Date of birth (for age verification — only for those aged 21 or above)
  • Username and password
  • Preferred language and currency (Bangladeshi Taka, BDT)

1.2 Identity Verification Information (KYC)

For safe and legally compliant operations, we may request additional information for identity verification in the case of transactions above a certain amount:

  • National ID card (NID) or copy of passport
  • Documents for proof of address (utility bill or bank statement)
  • Selfie or photo ID verification

1.3 Financial Transaction Information

For deposit, withdrawal, and gaming-related transactions, 77jya processes the following financial information:

  • bKash, Nagad, Rocket or Upay account number
  • Transaction amount and time
  • Transaction ID and reference number
  • Deposit and withdrawal history

1.4 Automatically Collected Information

When you use our platform, some information is collected automatically:

  • IP address and device identifier
  • Browser type and operating system
  • Login time and session information
  • Gaming activity logs and history
  • Information obtained from cookies and similar tracking technologies

Purpose of Data Use

77jya uses your information only for the following legitimate purposes. We never misuse your information or sell it to third parties.

Purpose Description
Account Management To create, verify, and maintain your account.
Transaction Processing To complete deposits, withdrawals, and bonus payments.
Security and Fraud Prevention To protect against unauthorized access and fraudulent activity.
Customer Service To resolve your complaints, questions, and support requests.
Responsible Gaming To identify harmful gaming behavior and provide the necessary support.
Legal Obligations To comply with applicable laws and regulations.
Service Improvement To improve platform performance and the user experience.

Data Sharing and Disclosure

77jya does not sell or rent your personal information to any third party. However, information may be shared in the limited circumstances described below:

3.1 Service Provider Partners

We work with trusted third-party technology providers who deliver specific services on our behalf — such as payment processing, cybersecurity, and game software providers. These partners operate under strict confidentiality agreements and only the minimum necessary information is shared with them.

3.2 Legal Obligations

To comply with court orders, legitimate requests from investigative authorities, or the requirements of applicable law, 77jya may provide the necessary information to the relevant authorities. In such cases, we always provide only the minimum information required.

3.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be duly notified before any such change takes place.

Cookies and Tracking Technologies

77jya uses cookies and similar technologies to improve site functionality and make the user experience smoother.

4.1 Types of Cookies We Use

  • Essential Cookies: Strictly necessary for the basic functioning of the site — such as maintaining login sessions and ensuring security.
  • Functional Cookies: Remember your preferences — such as language settings and account preferences.
  • Analytics Cookies: Used to understand user behavior, which helps improve our services. This information is processed anonymously.
  • Security Cookies: For fraud detection and preventing unauthorized access.

4.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may limit some features of the site and may affect the login experience.

Data Protection Measures

77jya places the highest importance on protecting user data. We use industry-standard security technologies and practices to protect your information from unauthorized access, alteration, or destruction.

5.1 Technical Protection

  • SSL Encryption: All data transmission is secured by 256-bit SSL encryption, which protects information from interception.
  • Data Encryption: Sensitive information that is collected is stored in an encrypted state.
  • Firewall Protection: Advanced firewall systems prevent cyberattacks.
  • Two-Factor Authentication (2FA): An additional layer of security can be added to the account at the user's request.

5.2 Organizational Protection

  • Only authorized staff have access to user information.
  • Staff receive regular training on privacy and data protection.
  • All data access activity is logged and monitored.
  • Regular security audits are conducted.

Important: No method of transmitting information over the internet is 100% secure. 77jya always strives to ensure maximum protection, but users also have a responsibility to keep their own account passwords confidential.

Data Retention Period

77jya does not retain your information indefinitely. The retention period for information is determined according to the following policy:

  • Account Information: All information is retained for as long as the account is active. Even after an account is closed, core records may be kept for a specified period due to legal obligations.
  • Transaction Information: Financial records are generally retained for up to five years, which is consistent with anti-money laundering regulations.
  • Gaming Logs: Logs for each session are kept for the period necessary for security and dispute resolution.
  • Communication Records: Customer service history is retained for a limited period.

After the designated retention period has ended, information is securely deleted or anonymized.

User Rights

77jya respects users' right to maintain control over their own information. You have the following rights:

7.1 Right of Access

You may request at any time that we provide details of what information we have collected about you. Send this request to [email protected].

7.2 Right to Rectification

If any of your information is incorrect, you may request a correction. Many details can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this request may be limited if there are legal obligations or active financial transactions.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes, and we will honor that request.

7.5 Data Portability

You may request a structured, machine-readable copy of your data.

To exercise any of the above rights, contact us at [email protected]. We will verify your request appropriately and respond accordingly.

Privacy of Minors

77jya is a platform for those aged 21 or above only. We do not knowingly collect information from minors. If a minor has registered by mistake and we confirm this, that account will be closed immediately and the associated information will be deleted.

If a parent or legal guardian believes that their minor child has registered on 77jya, please contact [email protected] urgently.

Third-Party Connections

Our platform may have connections with game software providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. These providers have their own privacy policies and operate accordingly.

Our payment partners — bKash, Nagad, Rocket, and Upay — follow their own security and privacy policies. Your relationship with these providers is governed by their own terms and conditions.

International Data Transfer

77jya primarily serves users in Bangladesh. For data processing purposes, some information may be stored or processed on servers in other countries.

For international transfers, we ensure that applicable data protection standards are maintained and that appropriate safeguards are included in third-party agreements.

Policy Changes

77jya reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

  • Publish the new version on this page and note the date of the update.
  • Notify registered users by email.
  • Where necessary, consent to the new policy may be requested after login.

If you continue to use the platform after any changes, you will be considered to have agreed to the new policy. We encourage you to visit this page regularly to review the latest policy.

Contact Us

For any questions, complaints, or requests regarding privacy, please contact us:

Email: [email protected]

Live Chat: 24/7 support available in Bengali

We handle all privacy-related requests with the utmost importance and try to respond as quickly as possible.

For more information, please also visit our Terms & Conditions and Responsible Gaming pages.